Website : https://riyalism.art/
Contact Email: bespoke@riyalism.art

1. Introduction

Riyalism Art respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase artwork, request a custom commission, subscribe to updates, submit reviews, or contact us.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following information:

Personal details

• Name
• Email address
• Phone number
• Billing and shipping address
• Login/account details, if you create an account

Order and payment details

• Products purchased
• Order amount
• Delivery details
• Payment status
  Payment card or banking information is processed through secure third-party payment gateways and is not stored directly by Riyalism Art.

Commission artwork details

• Preferred artwork style
• Colour palette
• Subject/theme
• Reference images
• Personal photos or ideas shared for custom artwork

Website interaction data

• IP address
• Browser type
• Device information
• Pages visited
• Cart and wishlist activity
• Cookies and tracking data

User-generated content

• Product reviews
• Ratings
• Comments
• Name and email submitted with reviews

3. How We Use Your Information

We use your information to:

• Process artwork orders
• Deliver purchased products
• Manage custom commission requests
• Contact you about your order or enquiry
• Share artwork updates, offers, and newsletters
• Improve website performance and customer experience
• Prevent fraud, spam, and misuse
• Maintain records for legal, tax, and business purposes
• Display approved reviews on product pages

4. Custom Artwork and Reference Images

For commissioned artwork, customers may share personal photos, references, creative ideas, or design preferences. These materials are used only to understand and create the requested artwork.

We do not sell, misuse, or publicly share your personal reference images without your permission. Finished artwork may be used for portfolio, website, or social media display only with suitable consent where required.

5. Cookies

Our website may use cookies to:

• Keep items in your cart
• Remember login/session details
• Save review form preferences
• Improve website speed and usability
• Track website performance
• Support marketing and analytics

You can disable cookies in your browser settings, but some website features may not work properly.

6. Payment Security

Riyalism Art may use trusted third-party payment gateways to process payments securely. We do not directly store full card numbers, CVV, UPI PINs, or banking passwords.

Payment providers may collect and process your payment information according to their own privacy and security policies.

7. Shipping and Delivery Information

To deliver artwork, we may share necessary details such as your name, phone number, address, and order information with courier or logistics partners.

This information is shared only for delivery, tracking, return, or customer support purposes.

8. Newsletter and Marketing

If you subscribe to updates, we may send you emails about:

• New artwork collections
• Offers and discounts
• Custom artwork updates
• Campaigns and announcements

You can unsubscribe from marketing emails at any time by contacting us or using the unsubscribe option, if available.

9. Sharing of Information

We do not sell your personal information.

We may share limited information with:

• Payment gateway providers
• Shipping/courier partners
• Website hosting and maintenance providers
• Email/newsletter tools
• Analytics tools
• Legal or government authorities, if required by law

10. Data Retention

We keep your information only as long as necessary for:

• Order processing
• Customer support
• Commission communication
• Accounting and tax records
• Legal compliance
• Website security

Commission reference materials may be deleted upon request, unless needed for active order completion or legal/business records.

11. Data Protection

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no website or online system can guarantee 100% security.

12. Your Rights

You may request to:

• Access your personal information
• Correct inaccurate details
• Delete your information
• Withdraw marketing consent
• Request removal of personal reference images
• Ask questions about how your data is used

To make a request, contact: bespoke@riyalism.art

13. Product Reviews and Comments

When you submit a review, your name, rating, and review content may be displayed publicly on the website. Your email address will not be published.

14. Third-Party Links

Our website may contain links to Instagram, Facebook, YouTube, payment gateways, courier services, or other external websites. We are not responsible for the privacy practices of third-party websites.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

16. Contact Us

For privacy-related questions, corrections, or deletion requests, contact:

Riyalism Art
Website: https://riyalism.art/
Email: bespoke@riyalism.art